Saturday, July 2, 2011

Microsoft Dynamics CRM availability in various languages

Microsoft Dynamics CRM 2011 as of today ie 1st July 2011 is available in 41 global languages.

It also means if you have users spread across the globe they can access single CRM instance in their preferred language. This comes along with the package, on premise or online with no additonal cost.

  1. Arabic
  2. Basque
  3. Bulgarian (Bulgaria)
  4. Catalan
  5. Chinese (Hong Kong S.A.R)
  6. Chinese (PRC)
  7. Chinese (Taiwan)
  8. Croatian (Croatia)
  9. Czech
  10. Danish
  11. Dutch
  12. English
  13. Estonian (Estonia)
  14. Finnish
  15. French
  16. Galician (Galician)
  17. German
  18. Greek
  19. Hebrew
  20. Hindi (India)
  21. Hungarian
  22. Italian
  23. Japanese
  24. Kazakh (Kazakhstan)
  25. Korean
  26. Latvian (Latvia)
  27. Lithuanian (Lithuania)
  28. Norwegian (Bokmål)
  29. Polish
  30. Portuguese (Brazil)
  31. Portuguese (Portugal)
  32. Romanian (Romania)
  33. Russian
  34. Serbian (Latin, Serbia)
  35. Slovak (Slovakia)
  36. Slovenian (Slovenia)
  37. Spanish
  38. Swedish
  39. Thai
  40. Turkish
  41. Ukrainian (Ukraine)
Below steps shows you how to install additional language packs or how to add additional language for the end users.

For online version the langague packs are already installed and all you have to do is navigate to settings>> systems>> administration>> Language and select required languages.

On premise version you have install a languauge pack, that can be downloaded from below link.
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=20023

Once installed navigate to settings>> systems>> administration>> Language.
Check the applied and click on apply button.


 
 
 
 
 
 
 
 
 
 
Once done, the end users can select relavent language themselves by selecting 
File>> options>> in pop up window >> languages.
Click on the drop down to select the relavent language.
 
 
 
 
 
 
 
 
But the above mentioned solution does not work for your outlook client. For outlook client language pack, download from below link
 
There is one key factor you may need to consider is, though the labels will be translated into user language the data will not be translated because of data base limitations. So I recommend all the users irrespective of the language pack they use to enter data as per the organization data entry guidelines. This will help in better colloboration and analysis.
 
Also note that any custom labels may not be naturally translated after installing or configuring the language pack. This required little more effort by exporting the WSDL and editing and importing back.
 
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Recently I came across a scenario where a user required CRM  information to show up in dual languages while talking to his customers. I have mapped the scenario in to CRM. Please wait for my next blog posting.
 
Till then bye and happy selling!

1 comment:

Microsoft Dynamics CRM said...

Still Microsoft adding new languages to improve the product. Hope they will release the new pack along with the existing language pack soon. I have just update my CRM 2011 from the previous version CRM 4.0. Thank you for your information.